These Terms and Conditions ("Terms") govern your access to and use of raevamedia.com (the "Site") and any marketing, advertising, content, web and related services provided by Raeva Media L.L.C-FZ ("Raeva Media", "we", "us" or "our"). By accessing the Site, submitting an enquiry or form, or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site or our Services.
These Terms are a general template and not legal advice. Specific client engagements are governed by a separate signed agreement or statement of work, which prevails over these Terms in the event of any conflict.
Definitions
- "Services" means the marketing, advertising, search, content, web, AI and related services we provide.
- "Client" means a person or entity that engages us under a separate agreement or statement of work.
- "Content" means text, graphics, logos, designs, code and other materials on the Site or produced by us.
Use of the Site
You agree to use the Site lawfully and not to:
- Use it in any way that breaches applicable laws or regulations.
- Attempt to gain unauthorised access to, interfere with, or disrupt the Site or its underlying systems.
- Copy, reproduce, scrape or exploit Content except as expressly permitted.
- Submit false, misleading or unlawful information through any form.
Enquiries and no binding offer
Information on the Site, including service descriptions, is for general information and does not constitute a binding offer. Submitting an enquiry or form does not create a contract. A binding engagement arises only upon a separate signed agreement or statement of work between you and Raeva Media.
Services and client engagements
The scope, fees, timelines and deliverables of any Services are set out in the applicable agreement or statement of work. Unless otherwise agreed in writing, estimates are indicative, and results from marketing activities cannot be guaranteed, as performance depends on factors outside our control including platform algorithms, market conditions and client cooperation.
Client responsibilities
Where you engage us, you agree to:
- Provide accurate, complete and timely information, access, materials and approvals we reasonably require.
- Ensure you own or are licensed to use any materials you provide to us, and that they do not infringe third-party rights or applicable laws.
- Comply with the terms and policies of any third-party advertising or technology platforms used in the Services.
- Maintain your own privacy notices and obtain any consents required for data we process on your behalf.
Fees and payment
Fees, payment terms and any third-party costs (such as advertising spend) are set out in the applicable agreement. Unless stated otherwise, invoices are payable as specified there, and amounts are exclusive of any applicable taxes. Late payments may result in suspension of Services.
Intellectual property
The Site and our Content, including the Raeva Media name, logo and branding, are owned by us or our licensors and protected by applicable intellectual property laws. Ownership of deliverables produced for a Client is governed by the applicable engagement agreement; absent such terms, we retain ownership until full payment is received, after which agreed deliverables transfer as specified. We retain the right to use general know-how, tools and techniques.
Third-party platforms and links
Our Services and Site may rely on or link to third-party platforms (such as advertising, analytics, CRM and hosting providers). We are not responsible for the content, policies or practices of third parties, and your use of them may be subject to their own terms.
Confidentiality
Each party agrees to keep confidential the non-public information disclosed by the other in connection with the Services and to use it only for the purposes of the engagement, except where disclosure is required by law.
Disclaimers
The Site and Content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free or secure, or that any particular marketing result will be achieved.
Limitation of liability
To the fullest extent permitted by law, Raeva Media shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill, arising from your use of the Site or Services. Our total aggregate liability in connection with any engagement shall not exceed the fees paid to us for the Services giving rise to the claim, unless the applicable agreement states otherwise.
Indemnity
You agree to indemnify and hold harmless Raeva Media against claims, losses and expenses arising from your breach of these Terms, your misuse of the Site, or materials or instructions you provide to us that infringe third-party rights or applicable laws.
Termination
We may suspend or terminate access to the Site at any time. Termination of any client engagement is governed by the applicable agreement. Provisions that by their nature should survive termination (including intellectual property, confidentiality, disclaimers and limitation of liability) will survive.
Governing law
These Terms are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai and the relevant free zone, without regard to conflict-of-law principles. The courts or applicable dispute resolution forum of that jurisdiction shall have authority, unless a separate agreement specifies otherwise.
Changes to these Terms
We may update these Terms from time to time. The effective date above indicates when they were last revised, and continued use of the Site after changes constitutes acceptance.
Contact us
Questions about these Terms may be sent to Raeva Media L.L.C-FZ at hello@raevamedia.com, or by post at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.